Parallel Learning, Inc.
Privacy Policy

Last Updated: July 3, 2024

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Thank you for your interest in Parallel Learning, Inc. (“Parallel” “we,” “our,” or “us”). We provide counseling and educational services to schools. This Privacy Policy (“Privacy Policy”) describes our privacy practices for information that we collect through our websites on which we post this Privacy Policy (the “Site”) and information collected through other methods, such as when we collect information about you when you inquire about our services or in the course of administering our services to our customers (collectively with the Site, the “Services”). By accessing or otherwise using the Services or otherwise providing us with information, you agree our collection, disclosure, and use of information about you as described herein and agree to our Terms of Use.

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This Privacy Policy does not apply to information that we receive or maintain on behalf of schools (“School Information”). We process School Information in accordance with our agreement(s) with schools and applicable laws, such as FERPA. We do not control how schools use School Information processed by Parallel on their behalf, and you should consult with the applicable school to understand how they use information they receive from Parallel. This Privacy Policy also does not apply to information we collect about employees, job applicants, and independent contractors.

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1. Information We Collect

We may collect information about you on or through our Services. We collect information directly from you, automatically when you access our Services, and from unaffiliated parties.

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a. Information You Provide to us Directly

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We collect information about you when you voluntarily submit it directly to us, such as when you access or use our Services. This can include information you provide to us when you book a demo, contact us through our Services, fill out an online form, subscribe to newsletters or other forms of communications, attend conferences or events, or otherwise communicate with us.

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The types of information we collect directly from you may include:

• Name
• Job title
• Email address
• Telephone
• Employer (e.g., school or other institution name)
• Information you provide in responding to surveys
• Marketing preferences, such as records of your requests to opt out of marketing communications
• Other information you provide to us

If you choose not to provide certain information, we may not be able to respond to certain of your requests.

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b. Automatically-Collected Information

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When you use our Site, we and our vendors (who are other parties that perform services on our behalf) automatically collect certain information about your device and how you use the Site, including your IP address, browser type, browser language, operating system, the state or country from which you accessed the Site, software and hardware attributes (including device IDs), referring and exit pages and URLs, platform type, the number of clicks, files you download, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Site, error logs, and other similar information. From your IP address, we may be able to infer your general location (e.g., city/state or postal code).

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To collect this information, we and our vendors may use “cookies” or similar tools that track, measure, and analyze the behaviors and usage patterns of our users. Cookies are small data files that can be stored on your browser and device so we can recognize you when you return. We use cookies for analytics and advertising purposes, to deliver certain features of the Site, to help us understand how users engage with the Site, and to improve your experience. You may set your web browser to notify you when you receive a cookie and to accept or refuse certain cookies. However, if you elect not to accept cookies, some functionality and areas of the Site may be restricted or inaccessible. To learn how to manage your cookies, please follow the instructions from your specific browser, or if accessing the Site via a mobile device, refer to the manufacturer’s instructions.

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For more details, please refer to the “Online Analytics and Advertising” section below.

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c. Information We Collect From Other Parties

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We may collect information about you or others through our affiliates or through non-affiliated parties. We may also collect information about you from others. For example, users may provide us with information about colleagues or other prospective customers for our Services. We may collect information when you communicate with us on social media services such as LinkedIn and Twitter. We may combine information that we collect from you through the Services with information that we obtain from other parties and information derived from other products or services we provide.

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2. How We Use Information About You

We may use information about you for various purposes, depending on the types of information we have collected from and about you, including to:

• Maintain, operate, and improve the Site and other products and services we may offer;
• Respond to your requests for information and provide you with more effective and efficient customer support;
• Provide you with a personalized experience on the Site; 
• Provide you with newsletters, advertisements, and other promotional communications;
• Provide you with information you request from us such as a request for information about our products and services;
• Detect fraudulent use, potential fraudulent use, and otherwise maintain the security of the Site and our services;
• Communicate with you including by email, phone, text message, subject to consent as required by applicable law;
• Measure the effectiveness of our advertising and deliver relevant advertising to you;
• Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others;
• Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others; and
• As otherwise authorized or directed by you

Aggregate/De-Identified Information. We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (“De-Identified Information”). We may use De-Identified Information for any purpose, including without limitation for research, benchmarking, and marketing purposes, and may also disclose such data to any third parties, including marketing partners and the public. 

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Combined Information. We may combine the information that we collect through the Site with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

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3. When We Disclose the Information We Collect About You 

We may disclose your information with the following categories of recipients:

Affiliates and subsidiaries. We may disclose the information we collect to our subsidiaries or other affiliates.

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Vendors. We may disclose your information to third-party vendors that perform services for us, which may include providing mailing or email services, tax and accounting services, legal services, payments processing, data enhancement services, data storage, security, fraud prevention, web hosting, or providing analytics services.

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Advertising Partners. We may allow third-party advertising technologies (e.g., ad networks and ad servers) to use cookies and similar technologies on the Site to deliver relevant and targeted content and advertising to you on other websites you visit and applications you use, as explained further in “Online Analytics and Advertising” below.

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Business Transactions. We may disclose information to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.

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Law Enforcement, Regulators, and Other Parties for Legal Reasons. We may disclose your information to third parties as required by law or if we believe in good faith that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Use or to protect the security or integrity of our Site; and/or (c) exercise or protect the rights, property, or personal safety of Parallel, its agents and affiliates, our customers, or others.

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Otherwise with Your Consent or at Your Direction. In addition to the disclosures described in this Privacy Policy, we may disclose information about you to other parties whenever you consent to or direct such disclosures. We will not sell or share your mobile phone number nor consent with third parties for their promotional or marketing purposes.

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4. Online Analytics and Advertising

Online Analytics. We may use third-party web analytics services on our Site to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

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Tailored Online Advertising. In using the Site, we allow select third party advertising technology partners to place cookies or other tracking technologies on the browser of your device to collect information about you as discussed above. These third parties may use this information to serve relevant content and advertising to you as you browse the Internet, and access their own cookies or other tracking technologies on your browser to assist in this activity. If you are interested in more information about these online advertising activities, and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link and the Digital Advertising Alliance’s Consumer Opt-Out link to opt-out of receiving tailored advertising from companies that participate in those programs. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. Please note that if you use these mechanisms, you may still see advertising on our Site or across the Internet, but it may not be tailored to you based on your online behavior over time.

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5. Your Rights and Choices

Marketing Communications. You can unsubscribe from marketing emails by following the directions in those emails. Please note that if you unsubscribe from marketing emails, we may still send you administrative emails regarding the Services, including, for example, notices of updates to our Terms of Use or this Privacy Policy.

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Cookies and Analytics. You can opt out of certain cookie-related and analytics processing by following the instructions in this Privacy Policy. 

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6. California Do-Not-Track Disclosure

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, our Site does not respond to browsers’ “DNT” signals.

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7. Security of the Information We Collect About You

We implement a variety of technical and organizational measures to protect your information against accidental or unlawful access, destruction, loss, misuse, change or damage. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us.

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8. How Long We Retain Information We Collect About You

We retain the information we collect about you for as long as necessary to fulfill the purposes of the collection or for legal obligations as set forth in this Privacy Policy. These purposes may include to comply with reporting, legal and accounting obligations.

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9. Information From Children

Though we provide services involving children to schools and other institutions, our Site and business services are not directed to children under 18. If we discover that an individual under 18 has provided us with personal information outside of provision of services to our customers, we will delete the information to the extent required by the Children’s Online Privacy Protection Act or other applicable law.

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10. Third Party Websites and Services

The Site may contain social media buttons or links to third-party websites or services, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on those social media platforms or third-party websites. We recommend that you review the privacy policies posted on any platform or website that you may access through our Site.

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11. Consent to Transfer

We currently offer our services to customers in the United States. Information collected from you, including via our Site, will be transferred to the United States where the Site is hosted. You hereby consent to the transfer of your information to the United States as described in this Privacy Policy. Please do not use the Site if you do not agree to the transfer and processing of your information in the United States, which may not provide the same level of protection for your data as your home country.

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12. Changes to this Privacy Policy

We will review and update this Privacy Policy periodically. We will notify you of material changes in accordance with applicable law. By continuing to use the Services, you acknowledge the applicability of the updated Privacy Policy. If you disagree with any changes and do not wish your information to be subject to a revised Privacy Policy, you will need to stop using the Services.

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13. Contact Us

If there are any questions regarding this Privacy Policy, please contact us at support@parallellearning.com.

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